Privacy Policy

1. Identity and Contact Details

Consult International

2. The Data We Collect

We collect the following personal information via our contact form:

• Name
• Email address
• Phone number (optional)

3. Purpose of Processing

To respond to inquiries made through the contact form.

4. Lawful Basis for Processing

Our lawful basis is Legitimate Interests, as we process this data solely to provide the service you requested (responding to your inquiry) in a way that you would reasonably expect.

5. Data Sharing and Third Parties

Contact form submissions are emailed to Consult International through the email provider Resend. Their privacy policy can be found here and their GDPR information can be found here.

Anonymous website traffic tracking is processed with Plausible. This does not retrieve any personal information. Their privacy policy can be found here.

6. Data Retention

Email data is only available to be viewed in Resend for a maximum of 30 days. Their stance on data retention can be found here.

Once received, we retain inquiry emails in Consult International email inboxes to provide ongoing support, unless a deletion request is made.

7. Data Subject Rights

Under the UK GDPR, you have rights including:

• Your right of access
• Your right to rectification
• Your right to erasure
• Your right to restriction of processing
• Your right to object to processing
• Your right to data portability

8. The Right to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at john@consultinternational.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. Information Commissioner's Office: https://www.ico.org.uk

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